Design Within Reach Sucks
I’ve been looking for a new lamp for my work office for some time. Being the designy guy I am, I thought I’d stop by Design Within Reach and pick me up something fancy. The only problem, is that the place sucks. The people who work there suck. The rate at which they bring in new merchandise sucks. Basically, the whole shopping experience is terrible.
It starts when you walk in (my DWR is at the corner of 20th and Broadway) and no one working there can be bothered to even acknowledge your existence. This continues as you walk around. All the employees simply sit in front of their computers doing what appears to be completely nothing. Being that I was the only person in the store walking from lamp to lamp, you would have thought they might have given a shit, but nope. Lucky for me, there are only a couple of lamps stocked at DWR, so even though I was interested in the Tolomeo Mini Lamp, I couldn’t bring myself to interrupt the employees and their effort to avoid politely selling me a lamp.
Of course, this wasn’t my first time in this outpost of snobbery, so I was amazed that after a couple years, all the products carried hadn’t changed almost at all… and of course, neither had the sucky attitude.
I walked out…
…Down the street to A.I. Feedman and purchased the same damn lamp from a nice guy who chatted about motorcycles with me to help me understand why a chrome base costs so much.
I should remember to never bother with DWR.
May 15th, 2009 at 6:09 pm
You don’t understand how to shop at design studios. Stick to crate and barrel. Also, your writing sucks for a blogger.
May 16th, 2009 at 12:20 pm
Using terms like “designy” shows your lack of knowing anything. You sure have some time on your hands to post lies like this. I shop at DWR all the time, that location included, and the staff is always surprisingly helfpul. Maybe if you were human, you would understand that.
May 13th, 2011 at 2:56 pm
DWR sucks so bad! Worst company in the world to work for!
Signed a former DWR employee